Shipping & Delivery Policy

NIVANTLABS (OPC) PRIVATE LIMITED (“NivantLabs”) sells digital products only. This policy explains how those products are delivered. Because our products are electronic, there is no physical shipmentand no shipping charges apply.

How delivery works

• All products are delivered electronically — as online access to a course, or as a downloadable file or link.
• Once your payment is confirmed, access is provisioned to the email address you used at checkout and/or made available in your account on the site.
• No physical goods are shipped, so no address, courier or tracking is involved.

Delivery timeline

Delivery is typically immediate. In the rare case where confirmation or provisioning is delayed, access is provided within one (1) business day of a successful payment. If you have not received access within this time, please contact us.

Domestic and international delivery

Delivery is the same for customers in India and abroad: it is electronic. There are no customs, import duties or physical-delivery timelines, as nothing is shipped physically.

If you do not receive your product

Please first check the spam or promotions folder of the email you used at checkout. If you still cannot access your product, contact us at ramyasree.somara@nivantlabs.com with your order details and we will restore access or, where we cannot, refund you in line with ourRefund & Cancellation Policy.

Contact us

For any delivery or access query, emailramyasree.somara@nivantlabs.com or call +91 80744 74612.