Privacy Policy

NIVANTLABS (OPC) PRIVATE LIMITED (“NivantLabs”, “we”, “us”) operates nivantlabs.com and sells digital products. This policy explains what personal information we collect, why we collect it, and the choices you have. We are the data controller responsible for your information.

Information we collect

• Information you give us at checkout: your name and email address, and the billing details required to complete a purchase.
• Payment information: card and payment details are collected and processed by our third-party payment gateway. We do not receive or store your full card number, CVV or equivalent sensitive payment credentials.
• Account and order information: the products you purchase and the access we provision for you.
• Technical information: basic log and device data (such as IP address and browser type) generated when you use the site.

How we use your information

• To process your order, deliver digital products and provide access to them.
• To provide customer support and respond to your enquiries.
• To send transactional messages such as order confirmations and access details.
• To meet legal, tax and accounting obligations.
• To maintain the security and integrity of the site.

Payment processing

Payments are handled by Razorpay (razorpay.com), our third-party payment gateway that is responsible for the secure capture and processing of your payment details. Your use of Razorpay is also subject to its ownPrivacy Policy andTerms of Service. We receive confirmation of payment and limited, non-sensitive transaction details to fulfil your order — we do not store your card data ourselves.

Cookies and analytics

The site uses cookies and similar technologies that are necessary for it to function, to understand aggregate usage and, as described below, to show advertising. You can control cookies through your browser settings.

Advertising

We use Google AdSense to show advertisements on this site. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website or other websites.

Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to this site and/or other sites on the Internet.

You may opt out of personalised advertising by visitingGoogle Ads Settings. You can also opt out of some third-party vendors' use of cookies for personalised advertising atwww.aboutads.info. If you opt out, you may still see ads, but they won't be personalised.

Where the law requires it (for example, for visitors in the European Economic Area, the United Kingdom and Switzerland), we ask for your consent through a consent message before advertising cookies are used, and you can change your choice at any time. To learn how Google uses information from sites that use its services, seeHow Google uses information from sites or apps that use our services.

How we share information

We do not sell your personal information. We share it only:

• with service providers who help us operate the business (such as our payment gateway and hosting/email providers), under appropriate confidentiality obligations;
• with advertising partners such as Google, which collect information through cookies as described under “Advertising” above;
• where required by law, regulation, or valid legal process; and
• to protect our rights, users, or the security of our services.

International transfers

We sell to customers in India and abroad. Where your information is processed outside your country of residence, we take reasonable steps to ensure it is handled in line with this policy.

Data retention

We keep personal information for as long as needed to provide the products you purchased and to meet our legal, tax and accounting obligations, after which it is deleted or anonymised.

Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may withdraw consent where processing is based on consent. To exercise these rights, contact us using the details below.

Security

We use reasonable technical and organisational measures to protect personal information. No method of transmission or storage is completely secure, but we work to protect your data and to address any incident appropriately.

Children

Our products are intended for adults and are not directed at children. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the effective date at the top of this page.

Contact us

NIVANTLABS (OPC) PRIVATE LIMITED
FL No 422, Concrete Melody, Block-B, Friends Colony, Chandanagar, Hyderabad, Telangana 500050, India
Email: ramyasree.somara@nivantlabs.com