Privacy Policy

NIVANTLABS (OPC) PRIVATE LIMITED (“NivantLabs”, “we”, “us”) operates nivantlabs.com and sells digital products. This policy explains what personal information we collect, why we collect it, and the choices you have. We are the data controller responsible for your information.

Information we collect

• Information you give us at checkout: your name and email address, and the billing details required to complete a purchase.
• Payment information: card and payment details are collected and processed by our third-party payment gateway. We do not receive or store your full card number, CVV or equivalent sensitive payment credentials.
• Account and order information: the products you purchase and the access we provision for you.
• Technical information: basic log and device data (such as IP address and browser type) generated when you use the site.

How we use your information

• To process your order, deliver digital products and provide access to them.
• To provide customer support and respond to your enquiries.
• To send transactional messages such as order confirmations and access details.
• To meet legal, tax and accounting obligations.
• To maintain the security and integrity of the site.

Payment processing

Payments are handled by a third-party payment gateway that is responsible for the secure capture and processing of your payment details. Your use of that gateway is also subject to its own terms and privacy policy. We receive confirmation of payment and limited, non-sensitive transaction details to fulfil your order — we do not store your card data ourselves.

Cookies and analytics

The site may use cookies and similar technologies that are necessary for it to function and, where applicable, to understand aggregate usage. You can control cookies through your browser settings.

How we share information

We do not sell your personal information. We share it only:

• with service providers who help us operate the business (such as our payment gateway and hosting/email providers), under appropriate confidentiality obligations;
• where required by law, regulation, or valid legal process; and
• to protect our rights, users, or the security of our services.

International transfers

We sell to customers in India and abroad. Where your information is processed outside your country of residence, we take reasonable steps to ensure it is handled in line with this policy.

Data retention

We keep personal information for as long as needed to provide the products you purchased and to meet our legal, tax and accounting obligations, after which it is deleted or anonymised.

Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may withdraw consent where processing is based on consent. To exercise these rights, contact us using the details below.

Security

We use reasonable technical and organisational measures to protect personal information. No method of transmission or storage is completely secure, but we work to protect your data and to address any incident appropriately.

Children

Our products are intended for adults and are not directed at children. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the effective date at the top of this page.

Contact us

NIVANTLABS (OPC) PRIVATE LIMITED
FL No 422, Concrete Melody, Block-B, Friends Colony, Chandanagar, Hyderabad, Telangana 500050, India
Email: ramyasree.somara@nivantlabs.com